Integrations that play well with your tools
Bring messaging into the systems you already run. Connect channels, sync your CRM, trigger workflows, and build anything else with the API.
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Integration guides
Setup steps, requirements, plan availability and answers for each channel and CRM.
Messaging channels
WhatsApp Business
Shared inbox, templates, automation and AI on the WhatsApp Business Platform.
Learn moreSMS & MMS
Two-way texting for reminders, alerts and support.
Learn moresupport@ and sales@ in the shared inbox, on your own domain.
Learn moreWebsite live chat
A chat widget for your site, answered by your team or AI.
Learn moreInstagram DMs
Answer Instagram DMs as a team, with routing and history.
Learn moreFacebook Messenger
Messenger conversations from your Facebook Page, answered as a team.
Learn moreTelegram
Telegram chats through your business bot, answered as a team.
Learn moreApple Messages for Business
Conversations started in Apple Messages, answered from one inbox.
Learn moreCRM
WhatsApp
Messenger
Instagram
TelegramIntegration categories
Integration categories
Integration categories
Don't see your tool? Connect it with the API.
Inno Message exposes a clean REST API and signed webhooks, so you can wire messaging into any internal or third-party system — even ones we don't integrate with natively yet.
- Send and receive messages programmatically
- Sync contacts and conversation data
- React to events in real time with webhooks
{
"event": "message.received",
"channel": "whatsapp",
"from": "+601234567890",
"body": "Where is my order?"
}