Security & compliance

Your conversations, protected

Security isn't a feature we bolt on — it's how Inno Message is built. Here's how we protect your data and help you meet your obligations.

SOC 2-aligned controls GDPR-ready CCPA-ready TLS 1.2+ in transit AES-256 at rest SSO (SAML) on Enterprise
How we protect you

Defense in depth

Layered controls across data, access, code, and infrastructure.

Encryption everywhere

Data is encrypted in transit with TLS and at rest with strong, industry-standard ciphers.

Access control

Role-based permissions and least-privilege access keep people scoped to what they need.

Audit logging

Sensitive actions are recorded so you can answer who did what, and when.

Secure infrastructure

Hosted on hardened cloud infrastructure with network isolation and monitoring.

Secure development

Code review, dependency scanning, and secure-by-default engineering practices.

Data controls

Data-retention controls and export tools put you in charge of your information.

Application security

Built to resist the threats that matter

Every request is validated, every query parameterized, and every session hardened. Our application defends against the OWASP Top 10 by design.

  • Parameterized queries to prevent SQL injection
  • Output escaping and CSP to prevent XSS
  • CSRF protection on state-changing requests
  • Rate limiting and lockout to deter brute force
  • Secure, HttpOnly, SameSite session cookies
Operational security

Process behind the product

Good security is also about how we operate, day to day.

  • Least-privilege internal access
  • Encrypted backups and tested recovery
  • Continuous monitoring and alerting
  • Vendor and dependency review
  • Incident response with clear communication
Visit the Trust Center
Report a vulnerability. We welcome responsible disclosure. If you believe you've found a security issue, email [email protected] and we'll respond promptly.

Security questions? We have answers.