Trust & transparency

Built on trust

Security, privacy, compliance, and reliability — everything you need to evaluate Inno Message, in one place.

SOC 2-aligned controls GDPR-ready CCPA-ready TLS 1.2+ AES-256 at rest SSO (SAML)

Security

Encryption, access control, audit logging, and secure development.

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Privacy

How we collect, use, and protect personal data.

Read privacy policy

Reliability

Live service status and incident history.

Check status

Legal

Terms, privacy, cookies, and refunds.

Read the terms
Subprocessors

Who helps us run the service

We work with a small set of vetted providers to deliver Inno Message. Each is reviewed for security and handles data only as needed to provide their service.

Cloud hosting
Infrastructure and compute
Email delivery
Transactional email
Messaging providers
Channel delivery (e.g. WhatsApp via Meta)
Analytics
Product usage analytics
Documentation & requests

Need something specific?

For security questionnaires, data processing agreements, or compliance documentation, reach our team and we'll help.

  • Security questionnaire support
  • Data Processing Agreement (DPA)
  • Subprocessor list on request
  • Vulnerability disclosure via [email protected]
Contact us

Have a security or privacy question?