Trust & transparency

Inno Message Trust Center: built on trust

Security, privacy, compliance, and reliability — everything you need to evaluate Inno Message, in one place.

Last updated:

SOC 2-aligned controls EU GDPR compliant CCPA-ready TLS 1.2+ AES-256 at rest SSO (SAML)

Trust resources

Security

Encryption, access control, audit logging, and secure development.

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Privacy & GDPR

How we collect, use, and protect personal data — in compliance with the EU GDPR.

GDPR compliance

Reliability

Live service status and incident history.

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Legal

Terms, privacy, cookies, and refunds.

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Subprocessors

Who helps us run the service

We work with a small set of vetted providers to deliver Inno Message. Each is reviewed for security and handles data only as needed to provide their service.

Cloud hosting
Infrastructure and compute
Email delivery
Transactional email
Messaging providers
Channel delivery (e.g. WhatsApp via Meta)
Analytics
Product usage analytics
Documentation & requests

Need something specific?

For security questionnaires, data processing agreements, or compliance documentation, reach our team and we'll help.

Contact us

Have a security or privacy question?