Docs

Inno Message documentation: everything to build and run

Step-by-step guides for setup and day-to-day work, plus a complete API reference for developers.

Documentation topics

Getting started

Create a workspace, invite your team and connect a first channel.

Channels

Connect WhatsApp, email and the rest of your channels.

Inbox & automation

Route conversations and automate routine work.

AI assistant & agents

Configure AI with your knowledge and guardrails.

API reference

Authenticate, send messages and receive webhooks.

Looking for the API? Jump straight to the API & Developers page for endpoints, authentication, and code samples.

Can't find something? Ask us.