iOS and Android apps so your team can reply from anywhere
The full shared inbox on iOS and Android, with push notifications.
Included on every plan, from Starter.
Last updated:
What are the Inno Message mobile apps?
The Inno Message mobile apps bring the shared inbox to iOS and Android. Agents and managers can reply on any connected channel, assign and tag conversations, leave internal notes and get push notifications for new or assigned messages, so urgent customers are not left waiting when people are away from their desks.
Who it's for: Field teams, small businesses, on-call staff and managers who are not always at a computer.
Responsive outside office hours
Customers do not wait for someone to get back to a laptop. Owners of small businesses can run the inbox from their phone, and larger teams can keep on-call coverage without remote desktop workarounds.
Reply on every channel
WhatsApp, SMS, email, chat and social replies from one app.
Push notifications
Get notified about new, assigned or escalated conversations.
Team actions
Assign, tag, add notes and change status, just like on the web.
Same security model
Roles and permissions from the web app apply on mobile too.
Technical details
- Platforms
- iOS and Android.
- Features
- Replies on all connected channels, assignment, tags, notes, status, push notifications.
- Access control
- Uses the same roles and permissions as the web app; SSO on Business and Enterprise.
Questions about mobile apps
Are the mobile apps included in my plan?
Can I reply to WhatsApp from the mobile app?
More answers in the Inno Message FAQ.